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Overview
Pathways
This course may support pathways into roles such as:
- Administration Assistant
- Office Assistant
- Receptionist
- Data Entry Clerk
Snapshot

What you will gain
Learning outcomes
- Apply communication skills
- Work with colleagues and managers
- Plan and apply time management
- Employ sustainable work practices
- Contribute to the health and safety of self and others
- Work with technology
Course outcomes
- Practice using real workplace documents and scenarios
- Transferable skills that can be used in any industry
- Pathways to further study and career opportunities
- Collaborative and supported learning environment
What you will study
The successful achievement of this qualification requires you to complete all 10 Units (5 Core and 5 elective units. Note: for some courses, not all electives listed will be offered):
Core Units
- BSBCMM211 Apply communication skills
- BSBOPS201 Work effectively in business environments
- BSBPEF202 Plan and apply time management
- BSBSUS211 Participate in sustainable work practices
- BSBWHS211 Contribute to the health and safety of self and others
Elective units
- BSBCRT201 Develop and apply thinking and problem solving skills
- BSBTEC202 Use digital technologies to communicate in a work environment
- BSBPEF101 Plan and prepare for work readiness
- BSBTWK201 Work effectively with others
- BSBOPS203 Deliver a service to customers
- BSBFIN301 Process financial transactions
- BSBPEF302 Develop self-awareness
- BSBOPS202 Engage with customers
- FNSFLT211 Develop and use personal budgets
How you will study
Study Delivery
Blended or Mixed Mode is a combination of face-to-face and self-paced training and assessment is typically used to support courses that have practical elements. Learn through a combination of classroom based and self-paced learning. You will attend the course and participate in scheduled classes, have an element of self-directed learning and receive training and assessment from an industry qualified trainer.
Face-to-face learning provides traditional classroom-based learning with both students and trainers attending in-person. Learning, collaborating and communication between students and trainers will occur at set times and locations which students will be advised of upon enrolment.
Students are expected to undertake self-paced learning to complete the requirements of the course. This flexible approach minimises the time needed in the classroom to support students with busy lives.
Duration
The duration of this course is completed over a 26-week period consisting of:
- 2-week holiday period based on VIC/QLD school terms
- 24 weeks of face-to-face classroom delivery (theory and practical) equalling 2 days per week, totalling 13 hours per week, consisting of:
- 7hrs per day, consisting of:
- 6.5hrs training and/or assessment
- 0.5hrs lunch break
- Self-paced theory learning totalling: 12 hours per week over 24-week period
- All scheduled classes are mandatory for students to attend. If a student is unable to attend scheduled class, they must contact their Trainer/Assessor as outlined in the Student Handbook. All student enrolments for each intake are active for 3 months after the scheduled completion date.
Study Locations
Victoria
MEGT Footscray – Shop 40A Level 1, Metro West Shopping Centre, Cnr Paisley & Albert Street Footscray VIC 3011
MEGT Sunshine – 141 Harvester Road Sunshine VIC 3020
MEGT Werribee – 89-91 Synnot Street Werribee VIC 3030
MEGT Melton - 45 Unitt Street Melton VIC 3337
MEGT Altona - Lot 6/40 Borrack Square, Altona VIC 3025
Queensland
MEGT Southport – Level 1, 5 Hicks Street Southport QLD 4215
MEGT Coomera – 10/334 Foxwell Road Coomera QLD 4209
Eligibility and requirements
Entry Requirements
There are no formal entry requirements for this course. All students will complete a Language, Literacy and Numeracy and Digital Assessment during Orientation Week, prior to the course commencement.
All students are required to be:
- An active job seeker signed up with a Workforce Australia or Transition to Work provider
- Referred by Workforce Australia or Transition to Work provider to undertake the course
Resources Required
All required resources for face-to-face classroom delivery are provided by MEGT Education & Training. This includes:
- Access to a computer/laptop equipped with the Microsoft Office, Adobe Acrobat Reader and Adobe Flash Player
- Reliable internet access
- Hardcopy Learner Guides and Learner Assessment Pack at the commencement of each unit of competency
Students also have access to a computer/laptop equipped with Microsoft Office, Adobe Acrobat Reader, Adobe Flash Player and internet at all MEGT Education & Training delivery sites outside of their scheduled class times, but access is limited to our operating hours.
Student required resources
- Students will need to have access to a video and audio recording device (e.g., smart phone) and email address for the full duration of their course
- For the self-paced student aspect of this course, students must have access to a computer/laptop equipped with Microsoft Office, Adobe Acrobat Reader, Adobe Flash Player and a reliable internet connection to facilitate learning outside of classroom hours. If a student does not have their own computer/laptop (with the required software listed above), MEGT Education & Training will assist in providing this where possible. Additionally, we will collaborate with Workforce Australia and/or Transition to Work providers to ensure students have home internet access for completing their self-paced studies.
All other material, equipment and resources required to complete this course are provided to students by MEGT Education & Training.
Credit Transfer
MEGT Education & Training recognises Australian Qualifications Framework Qualifications and Statements of Attainment that have been issued by other registered training organisations. Credit Transfer may be applied to units of competency and related qualifications that have been studied in the past. Students are encouraged to submit any requests for credit from previous studies at the time of enrolment to ensure they are not enrolling in units they may not need to undertake. For more information about the Credit Transfer process, please refer to the Student Handbook.
Course fees
Fees and Charges
For registered job seekers or participants of Workforce Australia (WFA) and/or Transition to Work (TtW), direct assistance or financial support with the cost of training including course fees and costs can be assisted by the WFA or TtW Provider. Speak to your Employment Consultant and/or Youth Coach to discuss cost of training assistance.
Course Fees
For individual students who will be covering the cost of their course, will be provided with a Statement of Fees outlining the amount and when each set of fees will be due. Fee payment will commence once the student has attended their first unit of competency. For more information, please refer to our Fees and Charges Policy and Student Handbook.
Fees and charges can be subject to change.
Course Fee: $2,500
Assessment methods
Skills and knowledge are an essential step in progressing through your course. You may be assessed in a number of ways while you are studying at MEGT Education & Training, including observation, written questions, questioning, portfolios, third-party feedback, case studies, and through Recognition of Prior Learning (where applicable). For more information about assessment methods, refer to the Student Handbook.
