Student Support | MEGT Education & Training

Whether you're undertaking a short course or a long-term program, we're committed to providing you with the resources, guidance, and support you need to succeed. Below you'll find essential policy documents and helpful resources, our Complaints and Appeals process and our network of specialist providers for extra support.

Policy documents

Student Handbook

Your complete guide to student life, course requirements, and important dates. Essential reading for all students.

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Privacy and Personal Information Policy

How personal information is collected, used, stored, and protected, and outlines rights regarding their privacy.

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Fees and Refund Policy

Details about course fees, payment plans, and refund eligibility and processes.

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Student Support & Wellbeing Strategy

Learn about our comprehensive support services and wellbeing resources available to help you succeed.

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Recognition of Prior Learning Policy

Find out how your existing skills and experience can be formally recognised towards your course.

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Credit Transfer Policy

Learn how to apply for credit transfer from previous studies or qualifications.

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USI Policy

Information about the Unique Student Identifier (USI) requirement and how to obtain yours.

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Complaints and Appeals Policy

Understand your rights and the formal process for lodging complaints or appealing decisions.

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Complaints and Appeals Form

Download the official form to submit a complaint or appeal. Complete and return to Student Services.

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Access and Equity Policy

Our commitment to providing fair and equitable access to education for all students.

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Academic Integrity Policy

Understand our expectations for honest academic work and the consequences of academic misconduct.

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Welcome to our Student Support hub

Policy documents

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